In Scott Berkun's article, he discusses how we can actually know mistakes, how to pro-actively prevent them and yet not over compensate.
For readers who want the summary, here goes:
The Learning From Mistakes Checklist
- Accepting responsibility makes learning possible.
- Don't equate making mistakes with being a mistake.
- You can't change mistakes, but you can choose how to respond to them.
- Growth starts when you can see room for improvement.
- Work to understand why it happened and what the factors were.
- What information could have avoided the mistake?
- What small mistakes, in sequence, contributed to the bigger mistake?
- Are there alternatives you should have considered but did not?
- What kinds of changes are required to avoid making this mistake again?What kinds of change are difficult for you?
- How do you think your behavior should/would change in you were in a similar situation again?
- Work to understand the mistake until you can make fun of it (or not want to kill others that make fun).
- Don't over-compensate: the next situation won't be the same as the last.
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